Terms of sale Bruno s.n.c., with registered and administrative office in Grottaminarda (AV), Via Privata A. Bruno s/c, zip code 83035, Company in Collective Name, shared capital € 516,500.00, registration number with the Companies Register of Avellino and cod. 01572740643 tax, VAT n. 01572740643, Repertoire Economic Administrative AV-92445, makes available to all users the ability to purchase products via Internet, and also a number of services, including delivery services, through www.gruppobruno.com website. General Notes These general conditions of sale are governed by the Consumer Code (Legislative Decree. N. 206/2005, as amended) and the rules on electronic commerce (Legislative Decree. N. 70/2003, as amended) and applyed exclusively for sale on website www.gruppobruno.com , at which there is the “Buy” button, and the Services as set forth in these Terms. In case of changes of the General Conditions, the purchase order will applyed the General Conditions published on the website at the same time the Order by the Customer. Public offering The Products and Services with their prices as in the Site, constitute an offer to the public in accordance with the procedures set out in the General Conditions. The conditions of this offer only apply to purchases made on the website indicated above. The purchasing contracts concluded on the Website and concerning the Products and Services is been considered concluded with Bruno S.n.c. Prices All prices of the products reported on the site, include VAT. The delivery costs are borne by the customer and adequately detailed in the Purchase Order. The Products and Services to apply the price shown on the site, at the time the Order, without any consideration of previous bids or any changes might occur price. Orders Purchase Orders must be made online through the order process on the Site. In order to proceed to the compilation of the Order of the Customer Purchase may, alternatively, use the following methods: In the event that the customer is already registered to the Site by using the specific section, simply enter their login credentials (username and password). In the event that the customer is not a user of the Site, you may simply insert the required information into the form, needed to make the purchase. Bruno S.n.c. recalls that the customer before proceeding with the purchase may at any time become a Member of the Site by completing the relevant online registration via the “My Profile” (to become the Site User). The Client correctly concludes Order Procedure if the site does not show any error message (the system can’t detect errors in reference to the data entered by the customer in the field dedicated to the addresses for billing and shipping). The Purchase Agreement will be concluded between Bruno S.n.c. and the Customer at the time of receipt of the Order by Bruno S.n.c. In this case Bruno S.n.c. shall acknowledge receipt of the Order by sending an e-mail of order confirmation to the email address supplied by the customer. Confirmation summarize the products and services selected, the relative prices (including the costs of delivery and additional expenses related to additional services requested by the customer), the delivery address, the order number, the General Conditions of Sale therein and any special conditions applicable to each Order and determined pursuant to specific customer requirements. Bruno S.n.c. reminds the Customer to check with care and attention the correctness of the data contained in the Order Confirmation and notify Bruno S.n.c. within twenty four (24) hours of receipt of the corrections. The Order Number, generated by the system and communicated by Bruno S.n.c., will be used by the customer in any communication with Bruno S.n.c. You may experience occasional non-availability of the offered products, in such a case, if the products chosen by the customer are not, in whole or in part, available, Bruno S.n.c. will notify the customer. Cancellation of Purchase Order If the customer would like to cancel the order, will proceed with the cancellation within 12 (twelve) hours to the payment, at no additional cost. In this case Bruno S.n.c. will reimburse the customer the full amount paid on the same channel used for payment. In the case of the Order cancellation later than 12 hours and/or the cancellation of an order already given to the courier, Bruno S.n.c. will reimburse the customer the amount paid without delivery cost, through the same procedures as mentioned above. Support services for Information and Complaints The customer can get information about the support services, including after-sales service, as well as for the forwarding of claims by contacting Bruno S.n.c. through the channels listed in the “Contacts” of the Site.